Support

Tegile Sytems Maintenance and Technical Support provides warranty, technical and onsite support to protect your storage environments.

We strive to provide our customers the industries best support, bar none.

Our support team can be reached by phone or email:

Installation

  • Tegile Zebi storage platforms
  • Replacement parts

24X7 Telephone and Email Support

  • Setup and installation
  • Solution configuration and optimization
  • Root-cause analysis

Online Technical Web Support

  • Configuration guides
  • FAQs

Onsite Hardware Technical Support

  • Gold Level — 4 hour on-site support with optional on-site hardware kit
  • Silver — Next business day on-site technical support